Orders and Delivery
An order made via this site (“order”) is an offer to purchase one or more products. When we receive a valid order from you, we will accept this offer by confirming via email that we have received and are processing the order.
We will deliver the products (“products”) set out in your order. Delivery is made by courier. When an order is received we will endeavor to ship your product the next business day.
We endeavor to deliver all products within 7-14business days of us confirming receipt of the order, although this timeframe is an estimate only. If we are not able to supply the products or there is likely to be a significant delay in making delivery (e.g. because the product is out of stock or the delivery is to a rural/remote location*), we will notify you as soon as reasonably possible after we become aware of this. We are not liable to you for any damages, costs or expenses of any kind, suffered or incurred by you due to the order not being delivered within the anticipated delivery time.
You will be notified of the anticipated delivery charges when you complete the order, although in some cases the actual delivery charges may be higher (e.g. if the products are large/heavy or delivery is to a rural/remote location). We will notify you if the actual delivery charges are higher than those anticipated.
When you receive the product, and if it is not what you expect, you may return it within seven (7) days, unused and in the original packaging. Please call us at 877-694-0141 for a return confirmation number. You will receive a full refund within thirty (30) days less shipping costs.
The risk of any loss of, or damage to, the products will pass to you on delivery.
The prices for the products listed on this site are in United States dollars, unless specified otherwise, and do not include any delivery charges. We reserve the right to amend or rectify any errors in pricing or product specification within 24 hours of being notified of it or after an order has been processed.
We will not be responsible for any delay or failure to comply with our obligations under these terms of sale if the delay or failure arises from any cause which was beyond our reasonable control. This does not affect any of your statutory rights.
To the fullest extent permitted by law, and as is expressly warranted in these Terms of Sale:
- All warranties, representations and guarantees (whether express, implied or statutory) are excluded, including without limitation, suitability, fitness for purpose, accuracy or completeness of
this site or the content on or accessed through it; and
- We will not be liable for any damages, losses or expenses, loss of profits or revenue or indirect losses or consequential damages of any kind, suffered or incurred by you in connection with your access to or use of this site or the content on or accessed through it.
- Under no circumstances (whether in contract, tort or otherwise) will our liability on any claim exceed the price which you paid to us for the item in respect of which the claim has arisen.